1. Refund Eligibility

We appreciate your business and strive to provide the best possible products/services. Our refund policy is designed to be fair and transparent. Refunds may be considered under the following circumstances:

1.1 Defective or Damaged Products: If you receive a defective or damaged product, please contact us within [number] days of receiving the item, providing photos and a detailed description of the issue.

1.2 Service Non-Performance: In the case of service-based offerings, if we fail to provide the agreed-upon service or do not meet the specified performance standards, you may be eligible for a refund.

2. Refund Process

2.1 Contact Us: To request a refund, please contact our customer support team at support@cellphoria.com within the specified timeframe.

2.2 Information Required: When requesting a refund, please include your order number, a detailed explanation of the reason for the refund, and any supporting documentation such as photos.

2.3 Evaluation: We will review your request and may ask for additional information if needed. Our team will assess the eligibility of your request based on our refund policy.

2.4 Refund Decision: Once your request is evaluated, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within [number] days using the original method of payment.

3. Non-Refundable Items

Certain items or services may not be eligible for a refund, including but not limited to:

• Downloadable products or digital content.
• Services that have been fully performed.
• Products with clear signs of use or damage not caused by our error.

4. Cancellation Policy

4.1 Orders: If you wish to cancel an order, please contact us as soon as possible. Cancellation requests are subject to our review and approval.

4.2 Services: For service-based offerings, cancellation policies may vary. Please refer to the specific terms outlined in the service agreement.

5. Changes to the Refund Policy

Cell Phoria reserves the right to update or modify this refund policy at any time. Changes will be effective immediately upon posting on our website.

Contact Information:

• Support@cellphoria.com
• (325)2767808